We welcome comments, suggestions, requests and even complaints. Because we have limited staff, we will not always be able to respond to your messages, but please be assured that your comments are appreciated and valued.

Accessibility of our materials to all of our users is very important to us. If you are aware of any accessibility problems on our pages, we want to know what the problem is; please identify the problem you encountered and tell us the address/URL of the page.

Technical problems (bad links, broken images, failure of services such as the search engine to work properly) should be called to the attention of the Webmaster at [email protected]. For all other types of inquiries, see below.

Please note the following when directing inquiries to us:

• International Information Programs is an Office in the Department of State whose purpose is to inform foreign citizens about America and its foreign policy. We are unable to respond to general information questions.
• By law, IIP may not address foreign policy issues domestically but only with foreign audiences through our overseas posts. Americans can receive information on specific foreign policy issues by contacting:

U.S. Department of State
Office of Public Affairs
2201 C Street, N.W.
Washington, D.C. 20520
Public Information Service: Tel.(202) 647-6575
E-mail: [email protected]

• General questions about Federal Government programs should be directed to the Federal Information Center at 1-800- 688-9889.
• We do not handle visa matters. Please direct visa questions to the U.S. Department of State, Visa Services or to the American Embassy or Consulate in your country.